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Nissan Data Breach

Update – March 19, 2024

We are pleased to announce that a proposed Settlement has been reached in the Nissan Data Incident Class Action.

In 2018, class actions were filed in Ontario and Quebec against Nissan Canada Inc., Nissan Canada Financial Services Inc., and Nissan North America, Inc. (“Nissan”). The lawsuits allege that Nissan is liable for damages resulting from an incident in which it received an anonymous email from an unknown attacker on or around December 11, 2017, claiming to have information about Nissan customers and demanding a ransom be paid to return the data (the “Data Incident”).

Nissan does not admit any of the allegations, and none of the allegations have been proven. The parties have instead decided to settle the lawsuits.

For more information about the proposed Settlement, including important dates and Settlement benefits, please see the attached Notice and visit the following website: NISSAN CANADA DATA INCIDENT CLASS ACTION (nissandatasettlement.com)

Settlement Agreement (English)
Entente de règlement (Français)
Ontario Action – Long Form Pre-Approval Notice

Update – December 20, 2021

On October 23, 2019, the Ontario Superior Court of Justice Certified this Action as a Class Action. A Notice Plan with details of the Notice of Certification was approved by the Court on December 10, 2021.

Full details about the Action, the rights and options of Class Members, the lawyers representing you, the steps in the proceeding, and how to obtain more information are located here.

Class Members who are part of the defined Class will be automatically participating, unless they choose to exclude themselves.  Should you wish to exclude yourself from participation, you will need to fill out and submit an “Opt-Out” form, and email it to RicePoint Administrators Inc., located here.

 Stay tuned for further updates as the Action progresses.

Update – October 29, 2019

On October 29, 2019, the Ontario Superior Court of Justice certified this proceeding to move forward as a class action on behalf of all residents of Canada (excluding Quebec – there is a separate proceeding in Quebec) who provided personal information to Nissan and received a letter stating that their personal information may have been compromised.

Here is a copy of the certification decision.

On December 21, 2017, Nissan Canada Financial Services Inc. and Nissan Canada Inc. announced that on December 11, 2017, they became aware that an unauthorized person(s) gained access to the personal and confidential information of its customers. This security incident resulted in the personal and confidential information of approximately 1.13 million customers being compromised, stolen, and/or disclosed.

Contact Us

If you financed a vehicle through Nissan Canada Finance or INFINITI Financial Services Canada and received correspondence from them advising you that your personal information has been compromised, please contact us directly by email or by phone at 1-844-672-5666 for further information. If corresponding by email, be sure to include your name, your telephone number and a brief message.